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Revenue leakage: unbilled accessorial services
When a trip completes, the customer is billed the contract rate. But actual accessorials — waiting, extra stops, weekend, ADR, night delivery — stay on the sidelines, unbilled.
Industry case: 67% of EU trucking fleets don’t automate accessorial billing (Bain & Co. Logistics Survey 2024). That category leaks 3–5% of revenue.
Auto-triggered invoicing from trip events
Lognari triggers each accessorial automatically:
| Accessorial | Trigger | Automated? |
|---|---|---|
| Detention | Geofence (appointment + 120 min over) | ✅ |
| Demurrage | Container tracking | ✅ |
| Extra stop | Route plan vs actual stops | ✅ |
| Weekend | Trip date (Sat/Sun) | ✅ |
| Night delivery | Trip end 20:00-06:00 | ✅ |
| ADR/hazardous | Trip category tag | ✅ |
| Fuel surcharge | OBD2 consumption + customer contract | ✅ |
Each trigger becomes a line item; auto-pushed to the customer ERP.
Impact by fleet size
| Fleet | 3–5% leakage | Automated capture |
|---|---|---|
| 100 trucks | €150K–€250K/yr | 92% recapture = €140K–€230K |
| 300 trucks | €450K–€750K | €420K–€690K |
| 1,000 trucks | €1.5M–€2.5M | €1.4M–€2.3M |
Pilot — 130-truck partial-load fleet
At pilot start: 38 monthly accessorial events on average, only 8 billed (the other 30 forgotten). At pilot end:
- 36 billings/month (95% capture rate)
- €18,700/month extra revenue
- Customer dispute rate 4% (evidence chain enough)
What’s next
If your monthly accessorial billings are under 20% of trip count, the system isn’t there. A 30-day pilot automates all triggers.
Reach out via the contact section — reply within one business day.
