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Toll leakage: wrong class, overpaid crossings
Toll leakage is a silent revenue loss. A wrong vehicle class on file = overpayment every crossing. HGS/OGS + EU toll bills carry 5–12% error rates (Aon Eurasia Risk Report 2024).
Reason: the toll bill arrives, gets paid, never questioned. No one matches it to trip data — who’s going to manually review thousands of lines?
Trip + class + toll-bill triple matching
For each toll line, Lognari combines 3 sources:
| Check | Source |
|---|---|
| Toll point crossed | GPS location + timestamp |
| Vehicle class | Fleet record (axles, emission, weight) |
| Charged tariff | Toll provider CSV/API |
Any deviation > 0% raises a flag.
| Trip | Toll crossed | Vehicle class | Expected | Charged | Δ |
|---|---|---|---|---|---|
| #5821 | DE-A2 km 380 | Euro 6 / 5-axle | €68.40 | €68.40 | 0 ✅ |
| #5823 | AT-A1 km 142 | Euro 6 / 5-axle | €34.20 | €38.10 | +€3.90 🚩 |
| #5827 | PL-A2 km 220 | Euro 6 / 5-axle EMPTY | €0 | €22.50 | +€22.50 🚩 |
Pattern analysis: same toll, same deviation → systemic error. Refund request.
Impact by fleet size
| Fleet | Annual toll spend | 5–12% error | Annual refund |
|---|---|---|---|
| 100 trucks | €350K–€500K | 5-12% | €18K-€60K |
| 300 trucks | €1M–€1.5M | 5-12% | €50K-€180K |
| 1,000 trucks | €3.5M–€5M | 5-12% | €175K-€600K |
Pilot — 220-truck EU export fleet
At pilot start: €780K annual toll spend. 6 months of audit:
- 47 systematic errors detected (wrong axle class on file)
- 12 spot errors detected (double-charge, wrong night tariff)
- Refund requests submitted to providers
Result:
- €34,700 refunded over 6 months
- Annualised savings €69,400
- Vehicle-class records corrected (future patterns avoided)
What’s next
If your annual toll spend is €200K+ and audit is manual, 5–12% error is likely. A 30-day pilot audits all toll bills.
Reach out via the contact section — reply within one business day.
