← Blog
finance

Toll leakage: wrong class, overpaid crossings

HGS, OGS + EU toll bills carry 5–12% errors. Wrong vehicle class means overpayment on every crossing — trip + class matching.

A European motorway toll plaza at night, amber sodium lights, a truck passing through.
A European motorway toll plaza at night, amber sodium lights, a truck passing through.

Toll leakage is a silent revenue loss. A wrong vehicle class on file = overpayment every crossing. HGS/OGS + EU toll bills carry 5–12% error rates (Aon Eurasia Risk Report 2024).

Reason: the toll bill arrives, gets paid, never questioned. No one matches it to trip data — who’s going to manually review thousands of lines?

Trip + class + toll-bill triple matching

For each toll line, Lognari combines 3 sources:

CheckSource
Toll point crossedGPS location + timestamp
Vehicle classFleet record (axles, emission, weight)
Charged tariffToll provider CSV/API

Any deviation > 0% raises a flag.

TripToll crossedVehicle classExpectedChargedΔ
#5821DE-A2 km 380Euro 6 / 5-axle€68.40€68.400 ✅
#5823AT-A1 km 142Euro 6 / 5-axle€34.20€38.10+€3.90 🚩
#5827PL-A2 km 220Euro 6 / 5-axle EMPTY€0€22.50+€22.50 🚩

Pattern analysis: same toll, same deviation → systemic error. Refund request.

Impact by fleet size

FleetAnnual toll spend5–12% errorAnnual refund
100 trucks€350K–€500K5-12%€18K-€60K
300 trucks€1M–€1.5M5-12%€50K-€180K
1,000 trucks€3.5M–€5M5-12%€175K-€600K

Pilot — 220-truck EU export fleet

At pilot start: €780K annual toll spend. 6 months of audit:

  • 47 systematic errors detected (wrong axle class on file)
  • 12 spot errors detected (double-charge, wrong night tariff)
  • Refund requests submitted to providers

Result:

  • €34,700 refunded over 6 months
  • Annualised savings €69,400
  • Vehicle-class records corrected (future patterns avoided)

What’s next

If your annual toll spend is €200K+ and audit is manual, 5–12% error is likely. A 30-day pilot audits all toll bills.

Reach out via the contact section — reply within one business day.

Frequently asked

Which toll systems are supported?
TR: HGS, OGS. EU: Toll Collect (DE), GO Box (AT), Telepass (IT), ASFA (FR), DKV/UTA multi-country toll modules. CSV/API invoice pull + automated audit.
Error categories?
(1) Wrong axle class (4-axle vs 5-axle vs 6-axle) (2) Wrong emission class (Euro 5 vs Euro 6) (3) Wrong empty/loaded split (Poland-style) (4) Double-charge record (5) Wrong night tariff applied.
How is the refund obtained?
Lognari prepares an overpayment report (trip ID + GPS + class evidence). Refund request sent to toll provider. Inside the EU: 60–90 days; in TR: faster.

Let's talk about your fleet

30-day pilot with concrete loss figures + concrete prevention method.

Go to contact form All posts
  • 1,248 Live vehicle movements
  • 382 Driver risk signals
  • 64% Better border-crossing visibility
  • 127 Fuel anomalies prevented this month
SAMPLE SCENARIO
From command screen to field flow

Stop watching the operation. Run it.

From the command screen in the office to the driver's field flow, let's uncover the invisible losses together. In the first call we will analyze, side by side, which losses become visible across your vehicle, route, fuel, border, finance and driver data.